Lead Business Analyst

About the role

Junior, Senior or Lead Business Analyst
Location: Sydney, Australia | Hybrid
Languages: English
Industry: Insurance / SaaS
Product: Cloud-based insurance solutions platform enabling policy administration, claims processing, and customer engagement
Tech Stack (if relevant): Jira, Confluence, Microsoft Office, Visio, Lucidchart

Company Profile
A rapidly scaling software provider in the insurance technology sector. The company develops flexible, cloud-native platforms that help insurers modernize their operations. With a strong emphasis on collaboration, innovation, and customer success, the organization fosters a culture of continuous learning and high-impact delivery. Positioned for ongoing growth, the team is focused on expanding its product capabilities and geographic reach.

Salary & Benefits
Salary Range: Competitive
Additional Benefits: Not specified

Role Description
As a Senior Business Analyst, you will drive the delivery of insurance solutions by crafting clear and testable requirements, guiding cross-functional collaboration, and aligning business outcomes with customer expectations. This role plays a critical part in ensuring solutions meet real-world needs while continuously enhancing internal business analysis practices.

Responsibilities

Deliver successful customer solutions through end-to-end ownership of requirements and functional designs

Build trusted relationships with customers by providing domain expertise throughout the project lifecycle

Collaborate across technical and business teams to ensure outcomes meet expectations and are testable and traceable

Support continuous improvement in analysis practices through mentoring, best practices, and personal development

Ensure compliance with company policies on data confidentiality and information security

Requirements
Must-Haves:

7+ years of Business Analysis experience, ideally in the insurance industry

Proven ability to consult across multiple projects or customer contexts

Strong skills in business process modelling, requirements gathering, and stakeholder communication

Familiarity with agile delivery practices (e.g., user stories, backlog refinement, sprint planning)

Experience with functional and user acceptance testing

Proficiency in Jira, Confluence, Microsoft Office, and diagramming tools (Visio, Lucidchart)

Nice-to-Haves:

Experience with SaaS insurance platforms or core policy administration systems

Exposure to data integration, reporting, or automation within insurance

Relevant certifications (e.g., CBAP, PMI-PBA, Agile delivery)

Senior Business Analyst
Location: Sydney, Australia | Hybrid
Languages: English
Industry: Insurance / SaaS
Product: Cloud-based insurance solutions platform enabling policy administration, claims processing, and customer engagement
Tech Stack (if relevant): Jira, Confluence, Microsoft Office, Visio, Lucidchart

Company Profile
A rapidly scaling software provider in the insurance technology sector. The company develops flexible, cloud-native platforms that help insurers modernize their operations. With a strong emphasis on collaboration, innovation, and customer success, the organization fosters a culture of continuous learning and high-impact delivery. Positioned for ongoing growth, the team is focused on expanding its product capabilities and geographic reach.

Salary & Benefits
Salary Range: Competitive
Additional Benefits: Not specified

Role Description
As a Senior Business Analyst, you will drive the delivery of insurance solutions by crafting clear and testable requirements, guiding cross-functional collaboration, and aligning business outcomes with customer expectations. This role plays a critical part in ensuring solutions meet real-world needs while continuously enhancing internal business analysis practices.

Responsibilities

Deliver successful customer solutions through end-to-end ownership of requirements and functional designs

Build trusted relationships with customers by providing domain expertise throughout the project lifecycle

Collaborate across technical and business teams to ensure outcomes meet expectations and are testable and traceable

Support continuous improvement in analysis practices through mentoring, best practices, and personal development

Ensure compliance with company policies on data confidentiality and information security

Requirements
Must-Haves:

7+ years of Business Analysis experience, ideally in the insurance industry

Proven ability to consult across multiple projects or customer contexts

Strong skills in business process modelling, requirements gathering, and stakeholder communication

Familiarity with agile delivery practices (e.g., user stories, backlog refinement, sprint planning)

Experience with functional and user acceptance testing

Proficiency in Jira, Confluence, Microsoft Office, and diagramming tools (Visio, Lucidchart)

Nice-to-Haves:

Experience with SaaS insurance platforms or core policy administration systems