About the role
Role: Account ManagerLocation: Randstad
Language: Dutch
WFH policy: 50/50, they appreciate office attendance (especially during onboarding)
Industry: SaaS
Product: Service Management SaaS Platform
Size and functions of local team:
40fte salesteam (Spread across 7 business units). 4 BDMs/AE, 5 SDRs, 7 Sales Managers, 27 AMs.
Role description:
Commercial role. Book of business 100 customers, 3-4Mio total. Currently working on new framework to segment customers on potential vs. churn risk.
AM used to be both CSM operational and commercial upsells.
Now AM becomes commercially responsible.
Primarily commercial focus. Hunter within existing clients. Need certain maturity level, to internally coordinate colleagues. AM is always responsible for the client, e.g. escalations are for CSM, but AM flags this.
Unique about the company (that you don't read online):
Marketleader in NL, 40% market share
Everything in ‘eigen beheer’ (Support en implementatie, 9.2/10 rating van klanten)
Must haves:
2-4 years of closing experience in similar role
SaaS or Tech experience
Hunter’s mindset with farmer’s charisma
Operational rigour
Experience with renewals (existing clients need big pricing upgrades)
Nice to haves:
Strong in relationship management
RFP/Tender experience
Salary range & secondary benefits:
Up to 65K-95K OTE (60/40 split), incl. holiday —> Company car on top
Convinced? Apply immediately!
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