About the role
Title: Enterprise Customer Success ManagerLocation: Rotterdam
Language: English
WFH policy: Flexible [1/2 per week is great]
Product: E-Commerce platform
Size and functions of local team: [Global] Enterprise: 4 AES + 4 BDRs + 3 CSMs & mid market: 2 [UK + Germany] AEs + Team Lead Biz dev + 3 BDRs
Role description:
Focused on revenue growth on the bigger customers.
There are no Account Managers at Sana, so the CSM here is responsible for both commercial KPIs as the health of the customer (CSAT, product adoption, QBRs)
Customer portfolio will be around 40/50 accounts.
Internationally spread.
Current CSM team is very successful, hitting targets.
MUST haves:
3-4 years of sales experience within the SaaS space (can be AE, AM or CSM)
Experience working with bigger customers, doing stakeholder management
Nice to haves:
Dutch or German
Salary range: up 75k base + 25k commission uncapped + potential car (allowance)
Convinced? Apply immediately!
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