Global Enterprise Account Manager

About the role

Company
A rapidly scaling SaaS company in the sustainable energy space, headquartered in the Netherlands, with 130+ employees. They develop modular, cloud-based Digital Twin software used across district and industrial heating and cooling networks.

Product
Their platform enables energy providers to simulate, monitor, and optimize heating and cooling systems in real time. The software is deeply integrated into clients’ sustainability and investment workflows, directly contributing to their decarbonisation goals.

Role: Global Enterprise Account Manager
• Location: Netherlands (with broader European scope)
• Language Requirement: Fluent Dutch & English
• Work Setup: Hybrid

Role Highlights
• Own and grow a portfolio of high-value enterprise accounts in the Netherlands and across Europe.
• Start with key national accounts and expand to ~10 strategic customers globally (~€2.4M ARR).
• Act as a central link between commercial, product, and marketing teams to drive account-based initiatives.
• Identify product gaps and share client feedback with the leadership and product org.
• Spot and flag early-stage delivery challenges and customer satisfaction issues.

Why This Company?
• Clear market leadership in the national heating software space.
• Nearly full market penetration in the local sector.
• Software is central to client sustainability strategies and investment decisions.
• Access to high-level enterprise customers across Europe and globally.
• Opportunity to shape and build the account management practice from the ground up.

Ideal Candidate
• 3+ years in Enterprise Account Management at a scaling B2B SaaS business.
• Able to navigate complex stakeholder environments and build trust with C-levels.
• Proven success in consultative upsell and cross-sell across large accounts.
• Skilled in handling global enterprise customers with multiple decision-makers.
• Background in engineering or business (Bachelor’s degree required).

Nice to haves
• Experience in the energy, utilities, or industrial SaaS space.
• Familiarity with Digital Twin software.
• 5+ years of relevant enterprise AM experience.

Offer
• Competitive base salary
• Variable incentive plan (SAR-based)
• Excellent benefits
• Regular team events and scale-up perks

Growth Perspective
• Path to senior leadership: opportunity to build and lead a regional/global account team.
• High-impact seat on the commercial leadership team, influencing strategy and operations.
• Long-term opportunity to hire and mentor additional account managers.

Hiring Process
1. Initial Interview with Chief Commercial Officer
2. Peer Interview with current Account Manager
3. Final Interview with CEO and CCO, including a business case (QBR-style presentation)